Last updated: May 2018
4x4WildTours.com, (hereinafter, referred to as “this Site”) is owned and operated by Outdoor Explorer SRL, a Romanian company, headquartered at 11 Constantin Brancusi Street, 030424, Bucharest, Romania, registered with Trade Register under no. J40/1384/2019, sole registration code 40574886. By accessing, browsing, or using This Site you agree to the following terms and conditions:
In these Terms and Conditions, the terms “we,” “our,” “us,” or “4×4 Wild Tours” means or refers to Outdoor Explorer SRL, and the terms “traveler,” “you,” “your,” or “yours” means or refers to interchangeably to the person accessing, browsing, or using this Site, and if more than one person, travels, makes reservations, or receive services through the use of this Site, such terms shall also apply to such all other persons.
BEFORE ACCESSING, BROWSING, OR USING ANY OF THE SERVICES OR INFORMATION AVAILABLE ON THIS SITE, YOU ARE REQUIRED TO GO THROUGH THE TERMS AND CONDITIONS STATED HEREIN. BY USING, BROWSING, OR ACCESSING THIS SITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS AND CONDITONS.
Additionally, by continuing to access, browse, or use this Site, you also agree to be bound by any additional terms, guidelines, policies, restrictions, or rules that may be posted in this Site in connection with specific sections or services of the Site.
You agree that 4×4 Wild Tours is not responsible for any acts, errors, warranties, representations, breaches, negligence or omissions of its suppliers, such as travel suppliers (hereinafter referred to as the “Suppliers”), their failure to provide the travel services that are part of the tours provided by us or adhere to their own schedules, their failure to pay any refund or for any personal injury, death, property damage, or other loss or expense, accident, delay, inconvenience or irregularity which may be caused by the Suppliers or any other party or occurrence not under 4×4 Wild Tours sole control, including a flight cancellation, delay, or missed connection that causes you to miss all or any portion of a trip.
If you do not agree to all or to any of the foregoing, please do not use this Site and exit immediately.
OWNERSHIP AND RESTRICTIONS ON USE:
This Site is owned and operated by Outdoor Explorer SRL.
All materials contained in this site is the copyrighted property of Outdoor Explorer SRL or the property of our suppliers or licensors. No material from 4x4WildTours.com may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of copyright and other proprietary rights of 4x4WildTours.com. The use of any such material on any other Web site or computer network environment without the prior written authorization from 4x4WildTours.com is expressly prohibited.
To extent this Site provides interactive capabilities that allows you to submit information or data on this Site, you expressly acknowledge you may not upload to, distribute through, or otherwise publish through 4x4WildTours.com any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violates any law.
By uploading or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called “moral rights” in those materials have been waived.
This Site, the software, routines, design, text, images, look and feel, and graphics in such website and the selection and layout of the website, are owned or licensed by us and are protected by law, including, but not limited to, Romanian and international intellectual property laws. You may view and electronically copy the pages of this Site in the usual operation of your web browser in visiting this Site for your personal use only, but for no any other purpose. Any other use of the Material contained on this Site, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting or publishing, without our prior specific written permission, is strictly prohibited. Unauthorized use of materials from our Site will be material breach of this Terms and Conditions.
All logos, photographs, text, illustrations, artworks, designs, and other graphic materials, whether on the Site or in documents on the Site, are the property of 4x4WildTours.com, its grantees, licensees, and others. Except as otherwise stated or allowed herein, the use of the any of the logos photographs, text, illustrations, artworks, designs, and other graphic materials, whether on the Site or in documents on the Site, without express prior written permission of the respective owner is strictly prohibited.
The name 4x4WildTours.com is registered trademark and/or service mark of Outdoor Explorer SRL. Other names and logos contained in this Site or in the Site materials are trademarks and service marks of our affiliates, service providers, and travel companies, and shall not be used without the express written permission of the respective trademark or service mark owner.
Use of this Site constitutes your acceptance of these Terms and Conditions, which take effect immediately on your first use of the website. 4×4 Wild Tours reserves the right to change these Terms and Conditions at any time by posting changes on the Website and you accept that you are bound by the Terms and Conditions in force at that time and displayed on this page. If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this Website and therefore should cease using this Website immediately.
The information contained by this website is strictly advisory and could be updated at any time without prior notice. While we strive to ensure the quality and accuracy of the materials published on the website, we cannot guarantee, expressly or implicitly, it’s content.
4×4 Wild Tours assumes no liability in any circumstances for any damages caused directly or indirectly.4×4 Wild Tours shall not be held liable in any way whatsoever for any inaccuracy, misunderstanding or expectation drawn from this content.
4×4 Wild Tours shall also not be liable if any of the tours detailed on the Website are not available and details of tours, including departure dates, prices, etc, will be as confirmed by 4×4 Wild Tours at the time of booking.
MODIFICATION OF TERMS:
4x4WildTours.com reserves the right to change, modify, add, or remove portions of these terms and conditions at any time, without notice, and at our discretion. You may check these terms and conditions periodically for changes. Your continued use of 4x4WildTours.com subsequent to the revisions of these terms means you accept those changes. You are advised to review the terms and conditions and other policies posted on this Site for potential changes when you return to this site to visit or to transact any business.
These terms are effective until terminated by 4×4 Wild Tours, for any reason, with or without notice. Upon termination, you must destroy all materials obtained from This Site and any and all other 4x4WildTours.com site and all copies thereof, whether made under the terms of these terms or otherwise.
The materials in this site is provided on “as is”, “where is,” and “with all faults” basis and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, 4×4 Wild Tours disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. 4×4 Wild Tours does not warrant that the functions contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. 4×4 Wild Tours does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, completeness, accuracy, reliability, non-infringement, or otherwise.
You (and not 4×4 Wild Tours) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Some of the contents or materials on this Site may be affected by current legislative, regulatory, judicial, or other developments which are not reflected here. We assume no responsibility to have this site update for such developments.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, NOTHING IN THIS WEBSITE SHALL BE CONSTRUED TO BE AN OFFER TO SELL OR A CONTRACT UNTIL A BOOKING IS CONFIRMED IN WRITING AND A DEPOSIT HAS BEEN MADE.
ALL TRAVELERS ARE SUBJECT TO THE TERMS AND CONDITIONS OF THE PARTICULAR SUPPLIER CONDUCTING THEIR TRAVEL ARRANGEMENTS.
LIMITATION OF LIABILITY
Under no circumstances, including, but not limited to, negligence, shall 4×4 Wild Tours be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this Site, even if 4×4 Wild Tours or authorized representative has been advised of the possibility of such damages.
Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability of 4×4 Wild Tours ‘s to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to negligence, or otherwise) shall exceed the amount paid by you for the services purchased from 4×4 Wild Tours.
You agree to defend, indemnify, and hold 4x4WildTours.com and our affiliates, and our and their respective directors, officers, members, employees, agents, representatives, attorneys, successors and assigns, harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses, including reasonable attorneys’ fees and litigation expenses, relating to or arising from your use of the materials or information provided by us, or services obtained from the materials, or any arrangements you make at our Site or based on information obtained from the materials, or your use of the Site, any website materials, or services obtained on or through the Site, or any arrangements you make based on information obtained on or through the Site or any breach by you of these Terms and Conditions.
GOVERNING LAWS AND JURISDICTION
4×4 Wild Tours controls its Site from its offices within Romania. The Site may be accessed from any place in the world. Since the laws of each country or jurisdiction where access to the Site is available may differ, by accessing this Site, you and 4×4 Wild Tours agree that the statutes and laws of Romania, will apply to all matters relating to use of this Site.
Therefore, this Terms and Conditions shall be deemed to be made under, and in all respects shall be interpreted, construed and governed by and in accordance with laws of Romania. All disputes arising out of or in connection with the terms and conditions herein and this Agreement shall be subject to jurisdiction of the Romanian competent courts of law.
4x4WildTours.com makes no representation that materials on our Sites are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access these Sites from other locations do so, on their own initiative, at their own risk, and are responsible for compliance with applicable laws.
REPRESENTATIONS AND WARRANTIES
By accessing, browsing, and using this Site, you represent warrant that:
a) you are of sufficient legal age to use this Site and create legally binding obligations for any liability you may incur as a result of using this Site;
b) you are responsible (financially and otherwise) for all uses of this Site by you and those using this Site;
c) the information you supply via the Site shall be accurate and not misleading, deceptive or likely to mislead or deceive;
d) you agree to prevent access or usage of this Site by minors under your name or account;
e) you will use the services in this Site only to make legitimate reservations or purchases for you or another person for whom you are legally authorized to act; and
f) you acknowledge that abuse of the services or reservation facilities of this Site may result in you being denied access to such facilities and possible legal action.
DESCRIPTION OF SERVICES, GENERAL TERMS, AND CONDITIONS OF USE
4x4WildTours.com is a company that acts as service agent in the tourism industry and provides off-road tours which include reservations at hotels and restaurants, transportation, travel services and other services in the tourism industry.
All information, prices, availability are subject to change without notice. For purposes of planning your vacation, we recommend you utilize this Site as a starting point for your travel planning and that all material facts published be confirmed with a travel consultant prior to making any definite travel plans or placing a deposit which is non-refundable in all cases.
Many Suppliers also enact a monetary penalty for canceling or changing certain reservations. You are subject to the terms, conditions and availability of each independent travel supplier within this Site. 4×4 Wild Tours is not responsible for any typographical errors, incorrect prices or price changes or offer withdrawals listed on this website or any content of a travel reservation.
PRICES AND PAYMENTS:
All prices, rates or fares provided on this Site, marketing materials, brochures, and associated materials are subject to change at any time without notice. Special conditions may apply to the prices set out in the materials and on this Site.
The prices provided are in Euro per person unless specifically indicated and may not include taxes, fees. Prices are guaranteed independently of exchange rates variations. Our tour prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry.
This means our tour prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different travellers on the same tour have been charged different prices. Your best option if you like the price you see is to book at that time.
Any reduced pricing or discounts that may become available after you have paid your deposit will not apply. If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply. The most up to date pricing is available on our website.
As a general rule, each tour price is per person, generally based on double bedroom occupancy. In some locations, participants may occupy larger rooms/suites/apartments for more than two persons. Participants signing up individually will be assigned roommates of the same sex. In most tours there is a limited number of single-occupancy rooms available. Those requiring single rooms will be charged a single room supplement. Please check with us availability and rates. For single travelers wishing to share, we cannot guarantee that a suitable share will be available, and if this is the case the supplement will be payable. We will inform you in due time if such a topic occurs. Our accommodation is usually in very good hotels, traditional houses and country inns. We will do everything in our power to secure you lodgings in our first-choice hotels/guest houses, but it may not be possible if you are booking less than 45 days before traveling or during a particularly busy season. Tour prices are based on double occupancy. Single supplements are available upon request.
BOOKING CONDITIONS AND CANCELLATION POLICY
You will be notified at the time of booking about the tour price and you will be required to pay a non-refundable deposit, 50% of the quoted tour price and the full payment must be paid within 30 days before the tour departure date.
For booking with less than 30 days before departure date, the payment shall be done entirely at the booking time.
If this balance is not paid on or before the due date we reserve the right to treat your booking as cancelled.
Any special requirements and medical problems should be reported by you at the time of booking.
Please note that a surcharge may be applied to all purchases made by credit card.
ACCEPTANCE OF BOOKING AND FINAL PAYMENTS
If we accept your booking we will issue a confirmation invoice. A contract will be concluded between us from the date we issue the confirmation invoice or if you book within 30 days of departure the contract will be concluded when we accept your payment.
Please refer to your booking confirmation invoice for details regarding final payments.
In order for us to confirm your travel arrangements, you must provide all requested details with the balance of the tour price. Necessary details vary by tour; they include but are not limited to full name as per passport, date of birth, nationality, passport number, passport issue and expiry date and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. Failure to provide requested details may result in additional charges or non-refundable cancellation of your tour.
CANCELLATION BY THE TRAVELER
If you cancel your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a tour:
45 days or more prior to departure, we will retain the deposit;
30 – 44 days 60%
15 – 29 days 70%
14 days or less prior to departure, we will retain 100% paid by you in connection with the tour.
Please note that for certain travel arrangements the cancellation charge may be higher than those shown. You will be advised of different cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a tour for any reason after it has commenced we are not obliged to make any refunds for unused services.
If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.
CANCELLATION BY US
Our tours are guaranteed to depart once they have one fully paid traveler, unless minimum group size specifically states otherwise. We may cancel a tour at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your tour, you can transfer amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.
TRAVEL INSURANCE is advisable for all our travelers and should be taken out at the time of booking. Your travel insurance should provide cover against personal accident, death, medical expenses and emergency repatriation and we also strongly recommend that the insurance covers cancellation, curtailment, personal liability and loss of luggage, personal effects and injured while off – roading.
If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.
AGE & HEALTH REQUIREMENTS
A minimum age at the time of travel applies to all of our tours. For the majority of our tours we have no upper age limit though we remind you that our tours can be physically demanding and passengers must ensure that they are suitably fit to allow full participation. You are responsible for selecting a tour appropriate to your physical abilities and interests. You are responsible for reading all pre-tour materials, informing us of any medical or dietary restrictions, and obeying all applicable rules. We reserve the right to decline or withhold service to any person who, for physical or other reasons, is deemed unfit for the tour.
All travellers under the age of 18 must be accompanied by a legal guardian, or in lieu of a legal guardian, by an escort over the age of 18, appointed by their legal guardian. The legal guardian or their designee will be responsible for the traveller under the age of 18 of the day to day care.
Please note, families must upgrade from dorm-share accommodation to private rooms where applicable.
We cannot guarantee triple or joining rooms for families; accompanying adults may be required to share with others in the group on a twin share basis.
You appreciate and acknowledge that the nature of this type of travel requires considerable flexibility and you should allow for alternatives. The itinerary provided for each tour is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries and amenities may be subject to alteration without prior notice due to local circumstances or events.
CHANGE OF ITINERARY
While we endeavour to operate all tours as described we reserve the right to change the tour itinerary. Please refer to our website before departure for the most recent updates to your itinerary.
before departure: If we make a major change we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itinerary. When a major change is made you may choose between accepting the change, obtaining a refund of money paid on the land portion of the tour only or accepting an alternative tour offered.
after departure: We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. In such emergency circumstances the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itinerary such as visas, vaccinations or non-refundable flights.
AUTHORITY ON TOUR
Our group tours are run by a group leader. The decision of the group leader is final on all matters likely to affect the safety or well-being of any traveller or staff member participating in the tour. If you fail to comply with a decision made by a group leader, or interfere with the well-being or mobility of the group, the group leader may direct you to leave the tour immediately, with no right of refund. We may also elect not to carry you on any future tours booked. You must at all times comply with the laws, customs, foreign exchange and drug regulations of Romania, and you also agree to travel in accordance with our responsible travel guidelines.
CLAIMS & COMPLAINTS
If you have a complaint about your tour please inform your group leader or our local representative at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means then any further complaint should be put in writing to us within 5 days of the end of the tour.
Optional activities not included in the tour price do not form part of the tour. You accept that any assistance given by your group leader or local representative in arranging optional activities does not render us liable for them in any way. The contract for the provision of that activity will be between you and activity Supplier.
ACCEPTANCE OF RISK
You acknowledge that the nature of the tour is adventurous and participation involves a degree of personal risk. You will be visiting places which present physical challenges greater than those present in our daily lives. However it is also your own responsibility to acquaint yourself with all relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel.
PROCESSING OF PERSONAL DATA
Please observe the Confidentiality Policy [hyperlink to the page to be inserted] on the processing of personal data, which is part of this Terms and Conditions.
Please observe the Cookies Policy [hyperlink to the page to be inserted] which is part of this Terms and Conditions.
APPLICABLE LAW. SETTLEMENT OF DISPUTES
The Terms and Conditions is governed and will be interpreted by the laws of Romania. Any dispute arising out of or relating to any provision of the Terms and Conditions or the interpretation, enforceability, performance, breach, termination, or validity hereof which cannot be settled amicably, shall be settled by the competent courts of law from Bucharest.
PASSPORT, VISA AND HEALTH REGULATIONS
4×4 Wild Tours is not responsible to inform you about passport and visa requirements. You will have to contact the relevant consulate desk information.
4×4 Wild Tours is not liable for the timely issue and receipt of necessary visas from the respective diplomatic representation. .You are responsible for compliance with all important for the implementation of the passport, visa and health regulations.
PHOTOS AND PROMOTIONAL MATERIALS
You agree that the 4×4 Wild Tours is allowed to record and take photo during the tours and events. 4×4 Wild Tours is entitled free of charge to dispose of this material, in particular for advertising purposes in catalogs, advertising brochures, leaflets, using the Internet or similar publications.
4×4 Wild Tours claims no responsibility for any loss, incident, damage, injury, sickness or schedule change due to weather, strike, natural disaster or any other cause beyond 4×4 Wild Tours’s control.
4×4 Wild Tours reserves the right to alter routes, itineraries or departure times, without prior notice, if the necessity arise. In case of any changes to flights the Traveler is responsible for additional costs incurred as a result of such a change ( e.g., additional nights at hotel, meals, transfers etc). We therefore advice all Travelers to have comprehensive travel insurance to meet all contingencies. You must be fully insured for your tour and must make sure that all of the activities which you will be carrying out are covered by such insurance.
Completion and submission by you of the booking form will be treated by us as confirmation that you have read, understood and accepted all our Terms & Conditions.
It is your responsibility to ensure that the details which you supply to us are correct.